Network & Telecom Specialist in Quinnesec, MI at Verso Corporation

Date Posted: 9/8/2021

Job Snapshot

Job Description


As a member of the Network and Telecom team of IT, this position is responsible for the implementation, support, and operations of Verso’s network/ environment within a multi-location, continuous operation, manufacturing environment. Accountability includes a security-focused administrative view of the network, creating technical recommendations for the environment, driving common practices and standards across the landscape in support of the information technology strategic direction, and providing tier 2 & 3 support for all Verso network systems.

Key Accountabilities

  • Maintain and implement the architecture and standards for the network environment, including lifecycle management, demand forecasting and management, contract management and procurement, and collaboration with the Strategy organization on IT infrastructure strategy and direction.
  • As part of the network support processes, identify and resolve issues that require deep troubleshooting into the hardware, operating system, network, and security processes. Works independently to solve complex network/telecom support problems. Selects methods and techniques for obtaining solutions. Performs root cause analysis on network issues. Retests corrections to ensure problems are resolved.
  • Provide leadership and coordination in the creation of network configurations and regular security patching processes. Work closely with the Manufacturing Support and Infrastructure Maintenance and Support organizations on the creation and execution of standard operating procedures. Assume leadership of the code updating process, ensure schedule adherence of the deployment of patches, and conduct audits/patch reviews by location.
  • Establish and execute backup procedures for all network systems, including the recommendation on backup processes and the establishment of standard backup procedures. Provide tier 1, 2 & 3 support in a 24/7/365 environment for the LAN and WAN environments, including on-call support for all major incidents, priority 1 and priority 2 issues.
  • Take a lead role in representing security-focused network support and ongoing evolutions with a high emphasis on security as a priority approach.
  • Establish and maintain documentation on standard operating procedures for network monitoring, support, maintenance, and patching.
  • Interface with manufacturing support and infrastructure support organizations to define and implement best practices in support of the network environment within the manufacturing facilities.
  • Join the Network Teams on call rotation.


Job Location: Quinnesec, Michigan
Position Type: Full-Time/Regular

Job Requirements

Minimum Required Experience And Education

  • Bachelor degree in Information Technology, Information Systems or equivalent years of experience
  • 5+ years of Information Technology experience, i.e., Cisco networking and Palo Alto firewalls

Minimum Required Skills

  • Highly motivated, confident, and energetic with an eagerness to work independently and learn new applications and technology.
  • Excellent teamwork skills, organizational skills, and communication skills (both oral and written).
  • Ability to interact, lead and influence diverse groups of people from across Verso (Management and Hourly) to solve common technical problems.
  • Versatile problem solving and analytical skills with the ability to translate these into solutions.
  • Ability to manage multiple time-sensitive, complex projects and issues.
  • Technical understanding of hardware and associated support tool knowledge.

Experience Not Required but a Plus

  • Cisco ESA/Umbrella
  • Secureworks products suite
  • RSA
  • Azure/AWS cloud
  • Genesys PureConnect


Verso Corporation is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability.


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