End User Computing (IT) Co-op in Quinnesec, MI at Verso Corporation

Date Posted: 12/5/2021

Job Snapshot

Job Description

Job Description:

This is a full time co-op paid position within our End User Computing (EUC) team for a duration of 7-8 months and will provide real world experience, while complimenting the learning goals provided by the university/college. The co-op will interact with the other members of the EUC team as well as business users to deploy, configure, and support both new and existing systems.

 

The EUC team supports Verso employees primarily in the areas of PC (hardware and software), server, network and application configuration, use, and troubleshooting.

 

 

Key Accountabilities include:

  • Serve as an interface between office IT customers and both the Verso IT and Verso Business providing effective communication and information
  • Meet specific objectives and goals including; safety metrics, PC refresh targets and incident recovery rates
  • Involved in support of one, or a combination of the following Verso IT disciplines: Standard Desktop Image – Internal / External provided software applications – IT infrastructure (i.e., network)
  • Partner with customers who will include; floor personnel, Verso’s Senior Lead Team and their staffs, vendors, and others throughout the organization
  • Ensure effective and efficient service delivery to organization
  • Participate as a team player

 

Specific responsibilities of this job include (but are not limited to):

  • Provide day-to-day support of PCs, printers, mobile devices, applications, and other IT related equipment and systems
  • Work in a team environment with peers throughout Verso IT as well as other external IT resources
  • Participate in the Verso IT cross-functional teams (ie. Desktop Engineering Team)
  • Share best practices with other Verso IT members
  • Assist in the implementation of Verso IT projects

 

 

Job Requirements

Required Experience and Education:

  • Currently enrolled in 4 year IT related degree (Management Information Systems, Computer Science, Computer Engineering, Data Analytics, or equivalent)
  • Experience working on a team
  • Experience delivering projects
  • Must be legally authorized to work permanently in the United States for other than practical training (Student work VISA does not qualify).

 

Required skills:

 Minimum Required Skills:

  • Currently enrolled in 4 year IT related degree (Management Information Systems, Computer Science, Computer Engineering, Security Assurance, or equivalent)
  • Must have a desire to succeed with strong team orientation
  • Must be able to follow written instructions and a defined process
  • Must possess the competence necessary and have the will and ability to learn new technologies necessary to support the IT Systems in use
  • Demonstrated PC skills including proficiency with MS Windows and MS Office, have an aptitude for PC and server hardware and software, and LAN troubleshooting

 

 Preferred Skills:

  • Previous professional IT experience

 

Travel:

  • Travel may be required. Verso has two paper mills in the Upper Peninsula of Michigan within 50 miles of each other. There may be opportunities to work at the Escanaba mill.

Verso Corporation is an Equal Employment Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.

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